Be365 Privacy Policy

Be365 (be365.ws) is a trusted online gaming platform in Bangladesh. We believe that protecting our users' privacy is one of our most important responsibilities. This Privacy Policy explains in detail how be365 collects, stores, uses, and safeguards your personal information.

Please read this Privacy Policy carefully before using the be365 website or app. By registering with be365 or continuing to use our services, you are deemed to have accepted this Privacy Policy.

Be365 may update this Privacy Policy from time to time. For significant changes, be365 will notify you via email or an in-platform notification. We recommend checking this page regularly to stay informed.

Be365 collects various types of information in the course of providing its services. This data comes from three main sources: information you provide directly, data collected automatically while you use be365, and information received from legitimate third parties.

Be365 uses your information only for legitimate purposes — never unnecessarily or without permission. Below are the primary reasons your data is used at be365.

• Account Management: Your information is used to create, verify, and maintain your be365 account.
• Payment Processing: To successfully process deposit and withdrawal transactions.
• Customer Support: be365's support team may use your information to resolve issues and answer your questions.
• Security Assurance: To prevent fraud, money laundering, and other unlawful activities.
• Service Improvement: Usage patterns are analyzed to improve be365's games, bonuses, and overall experience.
• Legal Obligations: To comply with regulatory requirements and fulfil tax and financial reporting obligations.
• Promotional Communications: To keep you informed about new offers and promotions from be365, with your consent.
• Responsible Gaming: To identify problem gaming patterns on be365 and provide the necessary support.

If be365 uses your data in an automated decision-making process and that decision significantly affects your account, you have the right to object to that decision.

Be365 never sells your personal information to third parties for commercial purposes. However, in certain situations, information may be shared with trusted partners in order to operate be365's services properly.

• Payment Providers: Necessary information is shared to process payments via Mobile Pay, Nagad, Rocket, and similar services.
• Game Providers: Third-party game software providers on the be365 platform may receive necessary information to deliver their services.
• KYC Partner: Your information may be shared with authorised verification services for identity checks.
• Law Enforcement Agencies: be365 is required to disclose information upon receipt of a valid court order or lawful request from a government authority.
• Anti-Fraud Services: Limited data may be shared with specialised security services to help detect and prevent fraud.

Be365 enters into data processing agreements with all third-party partners, requiring them to adhere to be365's privacy standards.

Be365 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help be365 remember your preferences and improve its services.

• Essential Cookies: These cookies are essential for be365's website to function properly and maintain login sessions. They cannot be disabled.
• Functional Cookies: Used to remember your language, display settings, and preferences.
• Analytics Cookies: Helps generate usage statistics to better understand how the be365 website is being used.
• Marketing Cookies: Used to show you relevant ads based on your preferences.

Most cookies can be managed through your browser settings. However, disabling essential cookies may prevent some be365 services from functioning properly.

Be365 has implemented industry-standard technical and administrative measures to safeguard your personal information. Below is an outline of the steps taken to protect your data at be365.

• SSL/TLS Encryption: All data transferred between your browser and the server on be365's site is encrypted.
• Two-Factor Authentication (2FA): Two-factor authentication can be enabled on your be365 account to prevent unauthorized access.
• Firewall & DDoS Protection: be365's servers are protected by advanced firewalls and DDoS attack prevention systems.
• Regular Security Audits: be365's systems are regularly audited by independent security experts.
• Staff Training: All be365 staff receive regular training on data privacy and security.
• Data Minimisation Policy: be365 only collects information that is strictly necessary to provide its services.

As a be365 user, you have a number of important rights over your own data. be365 respects these rights at all times and aims to respond to your requests promptly.

• Right to Access: You may request to see what information be365 holds about you. be365 will respond within 30 days.
• Right to Rectification: If any of your information is incorrect, you can request that it be updated.
• Right to Erasure: In certain circumstances, you may request that your data be deleted, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances, you can request that the use of your data be restricted.
• Right to Portability: You may request your data in a format that is easy to read and portable.
• Right to Object: You have the right to object to your data being used for marketing purposes.

To exercise these rights, please contact be365's customer support support@be365.ws Reach us by email. Once be365 has verified your identity, your request will be processed as promptly as possible.

Be365 retains your data only for as long as necessary. Retention periods depend on the type of data, the purpose for which it was collected, and applicable legal requirements.

• Account Information: Even after account closure, be365 may retain your data for up to 5 years where required by law.
• Transaction Information: Financial records are typically retained for up to 7 years.
• Customer Support Information: Support conversations are retained for up to 2 years.
• Marketing Consent: If you opt out, be365 keeps a record of that decision to ensure no further marketing messages are sent to you.

Once the applicable retention period has elapsed, be365 will securely delete your data or anonymize it so that it can no longer be linked back to you.

Be365 strictly prohibits anyone under the age of 18 from registering or using its services. be365 does not knowingly collect any information from minors.

Age is verified at registration, and age-related documents are checked through be365's KYC process. If a minor registers by mistake, be365 will immediately close that account and delete all collected data.

Be365 reserves the right to update this Privacy Policy at any time. Changes may be made for reasons including new laws or regulations, updates to our services, security improvements, or user feedback.

For significant changes, be365 will notify you at least 30 days in advance via email or an in-platform notification. Minor updates will be applied directly to this page, and the "Last Updated" date at the top of the page will be revised accordingly.

Continued use of be365 after any changes take effect will be considered your acceptance of the updated policy. If you do not agree to the new policy, you may close your be365 account.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to be365's data protection team.

• Email: support@be365.ws
• Website: be365.ws
• Response Time: Responses are typically provided within 2–3 business days

Be365 takes all privacy-related concerns seriously and is committed to providing full assistance.